As a Remote Call Center Agent, you will represent leading client brands by providing customer support through phone, chat, and/or email. This is a 1099 independent contractor role, giving you the flexibility to create your own schedule, select from multiple client opportunities, and build professional skills in a remote-first environment.

You must:

• Handle inbound/outbound calls depending on client needs

• Assist customers with inquiries, troubleshooting, or support

• Represent multiple brands with professionalism and care

• Accurately document call outcomes and customer interactions

Before applying with T-Gevity, please review the requirements to ensure you’re ready to succeed as a Virtual Call Center Agent.

Basic Requirements

• Must be 18 years or older

• Reside in the United States

• Work as an independent contractor (1099)

• Must pass a background check

• Great communication skills and a customer-first mindset

• Prior call center or customer service experience preferred, but not required

• Desktop or laptop computer (Windows 11 or higher)

• Memory: 4GB RAM minimum (8GB preferred)

• Wired internet connection (Ethernet only, no wireless)

• Minimum speed: 10 Mbps download / 3 Mbps upload

• USB headset with microphone (for training and calls)

• 100% remote work

• Set your own schedule

• Work with a variety of clients

• Opportunities for advancement and additional earnings

• Training and support to help you succeed

• Bilingual language (especially Spanish) receives an addition $1 to your base pay rate